Welcome to Winchester Hospital, part of Beth Israel Lahey Health. Winchester Hospital was the first hospital in Massachusetts to earn Magnet recognition, the American Nurses Association’s highest honor for nursing excellence, three times. It has since received recognition a fourth time. As the northwest suburban Boston area’s leading provider of comprehensive health care services, the 229-bed facility provides care in general, bariatric and vascular surgery, orthopedics, pediatrics, cardiology, pulmonary medicine, oncology, gastroenterology, rehabilitation, radiation oncology, pain management, obstetrics/gynecology, and a Level IIB Special Care Nursery.
- Are you an early-to-rise person looking for a part-time, benefits-eligible admin role at an award-winning community hospital? If so, our 20-hour Staffing Associate role at Winchester Hospital might be the right fit for you!
- Days/Hours: 5:00 AM-3:30 PM, two (10-hour) shifts per week, including every other weekend and alternating holidays.
- Starting pay of $18.50/hour and up depending on total years of admin experience. You will receive an additional $2.00 per hour on weekends (Sat & Sun).
JOB SUMMARY: In an expanded staffing associate role, this administrative position contributes to the Hospital’s mission by collaborating with the patient care leaders to ensure adequate, appropriate, and fiscally responsible staffing levels. In addition to staffing associate responsibilities, at the direction of the Associate Chief Nursing Officer of Nursing Resources and Informatics and the Nurse Manager of the Float Pool and Staffing Office, this position takes the lead on creating and disseminating staffing office processes and procedures and supports the collection, analysis, and entry of staffing data.
Required: High School Diploma or equivalent
Preferred: Post High School course work or degree
Required: Excellent customer service experience
· Healthcare experience, clinical or administrative, preferably in a hospital
· Experience scheduling staff
· Data entry, analysis
· Ability to problem-solve to determine creative solutions and options.
· Ability to courteously and tactfully gather and exchange information with various recipients.
· Knowledge of basic medical terminology
· Ability to influence others in a team-oriented environment.
· Strong computer skills, including sending emails.
· For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors, and fellow members of the hospital team.
· Knowledge of Excel
Schedule Requirements: Schedule rotation required to cover weekends, holidays, and all shifts if necessary
- Reports to the Staffing Supervisor
- Not responsible for supervising the work of others.
- As part of the Nursing Staffing Office team, this position:
- Under the direction of the Float Pool/Patient Placement Supervisor or Clinical Supervisor contacts staff to adjust staffing based on volume and patient care needs:
- Monitors scheduled staff against patient census throughout the shift.
- Checks/answers call-in line to receive and communicate absences and offers to work where necessary.
- When a patient needs to indicate excess scheduled staff, and with approval from the nursing supervisor, calls staff to either cancel or place on recall. Attempts to place calls timely to avoid staff traveling to the hospital unnecessarily and incurring minimum call-in pay.
- Contact staff to ask them to adjust their schedule and/or take an open shift to meet our staffing needs.
- Contact units to communicate the need to float staff from one area to another based on patient care and staffing needs.
- Prioritizes which staff to contact based on protocols intended to maintain parity and minimize premium hours and overtime.
- Maintains awareness of staff hours scheduled and worked in accordance with the Mandatory Nurse Overtime policy.
- Collaborates with leaders regarding creative staffing solutions and requests for schedule changes, weighing daily/imminent needs with more long-term/weekly needs.
- Communicates staffing changes with units.
- Communicates with the charge nurse on each shift regarding the staffing plan for the next shift.
- Assigns and posts notice of float staff assignments each shift taking into account individual employees’ skill sets and competencies and continuity of care issues.
- Enters time changes, absences, and other data in Active Staffer to assist Nurse Managers with scheduling/payroll administration.
- Monitors and keeps Nurse Managers and/or Clinical supervisors abreast of staff that is approaching 16 consecutive hours worked, overtime or ESP, so those individuals would be called off first if patient care needs to allow.
- Assists Nursing leaders in projecting staffing needs
- Retrieving and reviewing historically tracked census and staffing data and trends to assist in determining appropriate staffing needs.
- Facilitates RN licensure compliance.
- Runs report of licenses expected to expire within two weeks.
- Sends a notification to the staff of license status, reminding them of the necessity to renew the license before expiration. Also advises pertinent leaders of potential licensure compliance issues. Follows up daily until a staff member is in compliance. Escalates based on the procedure.
- Produces badges. Collects replacement fee when appropriate.
- Maintains and enters data into Excel spreadsheets and generates Mandatory Nurse Overtime reports as needed.
- Inputs and compiles data and/or runs and creates reports on schedule and as requested. May provide some data summation of the data, highlighting variances, anomalies, and trends.
- Researches issues for the staffing department. Creates, implements, and disseminates changes in processes and procedures to create optimal staffing.
- Create department schedules as requested by the Nurse Manager of the Float Pool and Staffing Office and Associate Chief Nursing Officer of Nursing Resources and Informatics.
- Creates and maintains charts, dashboards, and scorecards for internal groups and committees.
- Manipulates and displays the data results in easy-to-follow formats utilizing strong analytic proficiency, attention to detail, and proficiency in Excel and other presentation applications
- Creates PowerPoint, scorecards, and other presentation materials with minimal direction and in collaboration with the department leaders. Creates advanced Excel worksheets. Develops graphs from data.
- Compiles, inputs, and submits data to external regulatory agencies as requested.
- Compiles and downloads reports reformat data with Excel formulas and submit to the Department of Public Health as required. Communicates submission results to key stakeholders.
- Inputs data for the National Database of Nursing Quality Indicators (NDNQI) and Mass Hospital Association’s Patient Care Link mandatory submissions at the direction of the Associate Chief Nursing Officer of Nursing Resources and Informatics.
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families, and all members of our communities. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary, and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services, and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.